Consumer rights

FOKASTAS, UAB applies the highest quality policy in its activities and seeks to ensure that the interests of consumers are protected.

Please note that if you have any questions regarding the purchased goods/services, you can submit requests or claims to the State Consumer Rights Protection Service at Vilniaus g. 25, LT-01402 Vilnius, e-mail: tarnyba@vvtat.lt, tel. +370 5 262 67 51, website www.vvtat.lt and territorial county branches of the State Consumer Rights Protection Service. You can also fill out the application form on the ODR platform of the electronic system: ec.europa.eu/odr